Privacy Policy

This Privacy Policy defines how our restaurant (hereinafter referred to as "we" or "our")
handles the personal information collected through our reservation system. We recognize the importance of
our customers' personal information and are committed to protecting and managing it appropriately.

1. Personal Information We Collect

We collect the following personal information:

• Name (Kanji and Phonetic Reading)
• Phone Number
• Email Address
• Reservation Details (Date, Time, Number of Guests, Course Selection, etc.)
• Payment Information (Payment Method, etc.)
• Other Information Provided by Customers (Allergy Information, Special Requests, etc.)

2. Purpose of Using Personal Information

The collected personal information will be used for the following purposes:

• Reservation management and confirmation
• Communication regarding reservation completion and changes
• Analysis to improve the usability of the reservation system
• Responding to inquiries
• Accommodating special requests
• Compliance with legal obligations

3. Management of Personal Information

We take appropriate measures to manage customers' personal information, including:

• Implementing security measures to prevent unauthorized access, loss, damage, alteration, or leakage
• Providing appropriate training and supervision to employees and contractors
• Deleting personal information promptly when retention is no longer necessary

4. Provision of Personal Information to Third Parties

We will not provide personal information to third parties except in the following cases:

• When we have the customer's consent
• When required by law
• When necessary for business operations, such as outsourcing reservation management or payment processing

5. Disclosure, Correction, and Deletion of Personal Information

Customers may request the following actions regarding their personal information:

• Disclosure of retained personal information
• Correction, addition, or deletion of recorded information
• Suspension of use or cessation of third-party provision If you wish to make such a request,
  please contact us at the details provided below.

6. Use of Cookies

Our reservation system may use cookies to enhance usability. These cookies help analyze user activity and improve our services. Customers can disable cookies via browser settings,
but doing so may limit some system functionalities.

7. Changes to the Privacy Policy

This Privacy Policy may be updated as necessary. The revised Privacy Policy will be posted
on our website for notification.

8. Contact Information

For inquiries regarding the handling of personal information, please contact us at:

GENTOUAN
Address: 823 Yamanouchi, Kamakura City, Kanagawa Prefecture
Phone Number: 0467-43-5695
Email: gentouan8sp@gmail.com

Thank you for your understanding and cooperation.